Job Description

United States

Suitability/Public Trust

Fully remote

Information Technology

GovCIO is currently hiring for a Citrix Engineer / Administrator with strong experience in General System Administration, and other Microsoft 365 products. The team member will perform general operational, maintenance, and engineering activities for the OIG network solutions hosted in the EPA OIG's environment. Quality, efficiency, cost effectiveness, and optimal utilization of resources are areas of paramount importance. The team member will have a background and expertise on Cisco network solutions and general Windows Systems Administration.

This position is fully remote and based out of Research Triangle Park, NC.

Responsibilities

• Design and implement new on-premise and cloud network solutions

• Design and implement on-premise virtual and cloud based infrastructure solutions

• Design and implement disaster recovery solutions using VMware

• Install, configure, and support equipment to include servers, Citrix hardware, and VMware

• Ensure all solutions meet Federal and EPA mandates

• Physically install system hardware and connect network cables as needed

• Monitor and suggest improvements to system performance, capacity, scalability, and security

• Provide executive level reports to key OIG stakeholders.

• Update hardware firmware and application software

• Install operating systems, service packs, security patches and bug fixes

• Maintain the VMware environment using Power CLI and PowerShell

• Create and maintain the Citrix master images

• Be an ambassador to an established OIG IT community to foster innovation and growth across the agency.

• Assist the community with inquiries and troubleshooting related to Citrix Engineering, environment access, and migration from On-Prem to Cloud-based environments.

• Monitor the growth and usage trends of OIG Citrix environments; proactively provide governance and scalability recommendations.

• Provide advanced technical support for OIG Citrix and Environment issues, incidents, and escalations within the overall EPA environment. Stay up to date with changes Network Engineering Best Practices; educate users about new threat patterns, emerging and FedRamp-approved platforms, and EPA and Federal Civilian cloud environments.

• Support and maintain OIG environments including gateway configurations, workspace organization, and access control.

• Collaborate with IT Security, Infrastructure, and Business teams to ensure solutions meet organizational and compliance standards (e.g., FedRAMP, NIST).

Qualifications

High School with 10+ years of relevant experience or equivalent combination of education and experience.

Required Skills and Experience

• Enable Single-Sign On for the Citrix environment

• Strong team collaboration, client communication, and customer service mindset.

• 10+ years of Citrix Engineering experience including:

• Strong documentation skills: ability to create solution design documents, technical architecture diagrams, and end-user guides.

• Understanding of data loss prevention (DLP) policies, tenant-level governance, and compliance.

Clearance Required: Must be able to obtain and maintain an EPA Public Trust Suitability

Posted Salary Range

USD $140,000.00 - USD $150,000.00 /Yr.

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