Job Description

Job Description

Your Mission

• Lead from the Floor: Be present during serviceanticipate guest needs, troubleshoot in real time and set the tone for genuine, efficient hospitality.
• Inspire Excellence: Recruit, coach and empower your teamdesign tailored training on wine pairings, mixology and polished table service.
• Curate the Experience: Oversee operations each service, from guest arrivals to final pours, ensuring every interaction feels effortless and bespoke.
• Elevate the Beverage Program: Partner with our Sommelier to refine an ever-evolving wine list; introduce seasonal cocktails that resonate with our coastal ambience.
• Drive Performance: Master P&L outcomesoptimise rostering, manage inventory and cultivate supplier relationships to uphold the highest standards.
• Champion Culture: Create a culture of excellence that feels effortless and authenticfoster a warm, inclusive environment where professionalism meets genuine care.

About You

• At least five years in restaurant or hotel F&B leadership, ideally within privately owned or boutique luxury venues.
• Deep knowledge of Australian and international wines; formal sommelier accreditation highly regarded.
• Proven talent for mentoring and developing high-performing service teams.
• Exceptional attention to detail, polished communication and an unwavering commitment to quality.
• Strong commercial acumen with demonstrated success in budgeting, forecasting and revenue optimisation.

What's In It For You

• Competitive Package: Attractive salary.
• Creative Ownership: Shape service culture and build a team that reflects your vision.
• Professional Growth: Access to leadership workshops, wine education and IHG cross-department opportunities.
• Hotel Perks: Generous staff rates on accommodation, dining and spa services across IHG properties.
• Lifestyle Benefits: Complimentary meals during shifts, exclusive wine tastings, cocktail masterclassesand the chance to live and work just steps from Terrigal's pristine beach.

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