Job Description

General Clerk I

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a General Clerk I to support KABS and our government customer at Poplar, MT. This position requires the candidate to be able to obtain a Public Trust.

This position is covered under the Service Contract Act. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, paid holidays, paid vacation, paid sick leave and more.

We are seeking a detail-oriented General Clerk I to provide essential administrative support for the Purchased Referred Care (PRC) program within the Billings Area Indian Health Service (BAIHS). This position plays a crucial role in supporting patient care coordination and maintaining efficient office operations.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Complete and maintain applications for Purchased Referred Care (PRC) program
• Process PRC documentation with accuracy and attention to detail
• Assist patients with PRC application procedures and requirements

Communications & Customer Service:

• Answer multi-line telephone system and direct calls to appropriate PRC staff
• Provide courteous and professional customer service to patients, families, and healthcare providers
• Obtain and provide information regarding patient billing, charges, payments, and outstanding account balances
• Respond to routine inquiries in a timely and accurate manner

Administrative Duties:

• Receive, sort, and distribute incoming mail to appropriate departments and personnel
• Maintain organized filing systems and documentation
• Support general office operations as needed

Patient Transportation Coordination:

• Control and assign travel arrangements for patient transport
• Maintain accurate trip logs and transportation documentation
• Coordinate with transportation providers and track patient travel requirements

Security Clearance:

• Ability to obtain a Public Trust

Required Qualifications:

• Meet minimum qualification requirements as outlined in prime contract

Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

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