Job Description

Entry Level On-Call / Part Time Office Services Associate

IST Management is seeking an Entry Level On-Call / Part Time Office Services Associate to join our Naples team! The Part Time Office Services Associate will be responsible for assisting with mail, package, and receptionist services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, and are willing to train!

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We've been honored as one of the Nation's Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we've made the INC 5000 list. We're a proud partner of the Military Spouse Employment Partnership through our nation's Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We're a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Hourly Compensation: $18.00-$18.00 USD

Schedule: This is a Part Time, On-Call position, specifically to help cover for staff members who may be out of the office. The schedule is Monday - Friday, with the possibility of occasional weekend work. Hours will be approximately between 8:00AM-6:00PM (can vary based on site), and flexibility in daily work schedule for potential overtime hours required. Excellent opportunity if you have open availability and are looking to make a little extra money!

Responsibilities

The Entry Level On-Call / Part Time Office Services Associate will provide a wide range of office services for Naples offices, including:

• Prepare and organize all materials required for copy, scanning and faxing
• Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
• Processing, sorting and distributing incoming mail to employees in a corporate setting.
• Delivering mail and packages from one department or individual to another within an office; Handling all outgoing packages, ensuring proper labeling, and arranging pickup from the post office, UPS, FedEx, or other carriers/ability to comfortably move/carry file boxes between 20-50lbs; Follow policies and confidentiality dictates to safeguard data and information
• Demonstrating strong communication, organizational, and customer service skills
• Able to cover the Reception desk when needed.
• Ability and willingness to submit to and pass the required pre-employment drug screen

Qualifications

Ideal candidates will have 2-3 years' of related experience providing top tier customer service or office support services. Other qualifications include:

• High school diploma or GED required, authorization to work for any employer in the US required; experience working in hospitality, hotel, retail, or restaurants is a plus
• Knowledge of Microsoft Office suite; keyboarding and windows environment PC skills
• Excellent communication skills, both verbal and written; professional appearance and demeanor
• Ability to meet employer's attendance policy; access to reliable transportation to and from work

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

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