Customer Pickup Analyst, Walmart and Sams Job at Clorox CO, Bentonville, AR

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  • Clorox CO
  • Bentonville, AR

Job Description

Clorox Is The Place

Clorox is the place that's committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities and teammates. Join our team.

Your role at Clorox:

This role leads the day-to-day execution and performance of the Customer Pickup (Collect) program for Walmart and Sam's Club, ensuring feature orders are consistently fulfilled and shipped through the Clorox network. High levels of coordination across Transportation, Customer Supply Chain, Fulfillment, and BU Operations are required to mitigate risks, drive on-time pickup, quickly resolve exceptions, and maintain strong OTIF results.

In this role, you will:

The role is operational, systems-focused, and cross-functional, with accountability for backlog management, system hygiene, issue escalation, and continuous process improvement across Walmart and Sam's Club.

The role will be dynamic, requiring a hybrid in-office work (3 days/ week) plan at the Bentonville, AR office. Travel for the role will be minimal (5-10%).

What we look for:

  • 3 years' experience in Transportation/Logistics or Customer Supply Chain
  • Experience in ERP (SAP) and/or customer portals
  • Bachelor's Degree or equivalent work experience

Desirable:

  • 5 years of Transportation/ Customer Supply Chain experience preferred
  • Functional experience with ERP/ SAP systems highly desired, with comfortability navigating complex enterprise systems
  • Accountability, with a strong desire to commit, be held accountable and be rewarded for delivering results.
  • Strong carrier, customer or supplier management experience
  • Effective communication, providing timely and accurate information to stakeholders daily
  • Self-motivated, and possess strong abilities to work seamlessly across functional boundaries
  • Ability to monitor and report out to operational and leadership contacts on performance on daily, weekly, and monthly basis using strong verbal and written communication skills
  • Proven analytical skills; experience with advanced Excel and dashboarding tools
  • Experience interfacing with large customers highly desired

Workplace type:

Hybrid - 3 days a week in office and 2 days working from home.

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

Zone A: $72,400 - $132,500

Zone B: $66,400 - $121,500

Zone C: $60,300 - $110,400

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.

Job Tags

Work experience placement, Summer work, Work at office, Flexible hours, 3 days per week

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