Community Support Worker (CSW) Job at 21st Century Care, Anthony, NM

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  • 21st Century Care
  • Anthony, NM

Job Description

Job Description

Job Description

Community Support Worker (CSW) plays a crucial role in improving the quality of life for diverse clients including homeless individuals, mental health clients, those in substance abuse recovery, and general community members. This position involves direct, mostly in-person, client interaction to assess needs, provide advocacy, and support goal achievement. The CSW also coordinates regularly with external agencies to ensure comprehensive care and effectively manages a low caseload of 10-15 clients.

 

Responsibilities

  • Assess client needs and set personalized goals
  • Provide emotional support and advocate for client access to housing, employment, and healthcare
  • Develop, maintain, and adjust individualized service plans
  • Coordinate with community organizations and service providers
  • Engage in community outreach and education about available resources
  • Maintain accurate records and ensure client confidentiality
  • Provide crisis intervention, including de-escalation and safety planning
  • Participate in ongoing professional development and adhere to ethical standards

 

Preferred Qualifications

  • 2+ years experience in community support, case management, or client advocacy
  • Knowledge of community resources and social support systems
  • Strong interpersonal and communication skills
  • Ability to provide emotional support and maintain confidentiality
  • Excellent organizational and problem-solving skills
  • Teamwork and ability to work independently

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