Effectively supervises and manages all bar operations in order to create the Best Corner Bar in Town. Develops a team of bartenders that deliver the speed of service and accurately prepared mixed beverages at all times. Delivers the exceptional Guest experience through responsible alcohol service. Controls beverage costs, production, labor and manages beverage quality. Optimizes profits by increasing sales through local marketing campaigns that drive Guest traffic.
Local Marketing/Promotions Drives sales through utilizing local marketing initiatives as outlined in bar manuals and operational playbooks.
Identifies operational opportunities to build sales and control costs; develop and implement plans to address opportunities.
Is knowledgeable of competitors' bar initiatives to remain competitive in your market.
Works with bartenders and other key employees to promote local events and promotions.
People Development Staffs, trains and develops hourly Team Members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis.
Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable).
Coaches and develops talent.
Elevates staff morale and sets an example of proper business conduct.
Maintains an accurate and up-to-date manpower plan of staffing needs. Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts.
Manages operations during scheduled shifts that include daily decision-making, staff support, Guest interaction, scheduling, planning while upholding standards, product quality, and cleanliness.
Proactively runs a shift and anticipates Guest needs.
Frequently interacts with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may have.
Operations and Systems Ensures beverage quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products.
Carefully observes bar operations and addresses any issues out of alignment promptly and directly.
Demonstrates responsibility for purchasing, receiving and storing beverage products, an inspection of local suppliers, use of correct products and proper par levels to minimize beverage waste and optimize total beverage cost.
Manages inventory efficiently, accurately, and in a cost-effective manner.
Understands all bar equipment operations and preventive maintenance.
Ensures that the restaurant and staff are set up for an outstanding shift; from product, to equipment, to ambiance.
In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation.
Ensure proper security procedures are in place to protect Team Members, Guests and Company assets.
Guest relations issues
Vendor related issues
Employee relations decisions with General Managers input
Ensures all Team Members adhere to recipe standards
Influences: Team Member hiring
Team Member terminations
Sales and service objective strategies
Recruiting strategies
Overall FOH Quality of Operations
Guest satisfaction scores meet/exceed company standards
Quality of Operations and Execution
Grow sales to meet or exceed annual sales budget
Meeting Beverage cost, waste, and variance budget
Meeting Labor Budget
Meeting or exceeding requirements for Ecosure Audit scores for the year
Team Member turnover meets company requirements
College coursework with Bachelor's Degree preferred
Minimum of 6 months of restaurant management experience
Minimum of 2 years of bar experience, with extensive knowledge of bar operations.
Prior experience in purchasing and production
Must be able to walk and stand during entire shift (up to 10 hours based on scheduled shift)
Frequent bending and stooping required
Must be able to lift up to 30 lbs. (including the maneuvering of beer kegs within the beer cooler)
Must be able to read and write English
Must be able to hear well amongst loud background noise
Assessing and Selecting Talent: Effectively identifies and evaluates the talent for the bar in order to select individuals that exhibit pride, passion and personality and build top performing teams.
Coaching for Performance: Works closely with team members to observe performance and give clear directed feedback to help them grow and succeed.
Leads and Inspires Others: Sets the example for the team; effectively influences and motivates them to reach goals.
Communication: Keeps everyone on the same page through frequent information sharing and open dialogue.
Managing Execution: Precisely executes standards of food service and preparation and consistently ensures accountability for expedient, quality results from every member of the bar.
Passion for the Guest: Ensures that every action and decision leads to an exceptional Guest experience.
Decision Making & Problem Solving: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisions.
Flexibly Adapts and Manages Change: Supports and champions major food and beverage campaigns to the FOH staff in order to drive results and grow the brand.
Managing Financial Results: Demonstrates a thorough understanding of the financial components of the restaurant operation and the bar's role in meeting the bottom line.
Up to $60k/yr
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