Job Description

Account Manager 340B Programs

Join Verity Solutions as an Account Manager and play a pivotal role in advancing high-impact 340B programs for strategic pharmacy partners. In this role, you will serve as a trusted advisor and advanced subject matter expert, using data-driven insight, strong relationships, and consultative leadership to optimize compliance, maximize savings, and deliver measurable value for both clients and Verity Solutions.

Responsibilities

• Own and elevate relationships with a portfolio of strategic accounts, serving as the primary point of contact for 340B program strategy and execution.
• Guide clients in optimizing split-billing and contract pharmacy programs to maximize savings, compliance, and revenue performance.
• Develop and execute account-specific strategies informed by data mechanics, system settings, and performance metrics.
• Analyze program results and deliver clear insights and recommendations that improve program outcomes and business performance.
• Proactively identify, escalate, and resolve data anomalies by coordinating cross-functional resources and action plans.
• Lead structured business reviews and ongoing communications aligned to Verity standards and tailored to unique client needs.
• Serve as the program training expert, educating clients on system features and proactively identifying opportunities for advanced training and adoption.
• Document client activity, projects, and outcomes using Salesforce and other approved tools to ensure visibility and accountability.
• Model Verity Solutions' values through professional, solution-oriented interactions and leadership within the account management team.
• Support special initiatives and strategic projects that advance client success and organizational priorities.

Required Qualifications

• Minimum 6 years of experience in account management, technical support, or SaaS client-facing roles.
• Demonstrated expertise analyzing data and troubleshooting complex client issues.
• Strong verbal and written communication skills, including the ability to lead complex discussions with senior stakeholders.
• Proficiency with Microsoft Office tools, especially Excel.
• Experience using CRM platforms, preferably Salesforce.
• Ability to manage multiple accounts and shifting priorities in a fast-paced environment.
• Strong customer focus with a proactive, problem-solving mindset.

Preferred Qualifications

• Bachelor's degree in Business or a related field (preferred, not required).
• Experience supporting 340B programs, split-billing, or contract pharmacy operations.
• Knowledge of hospital or pharmacy operations.
• Comfort presenting to executive and C-level audiences in virtual and in-person settings.
• Visible commitment to continuous learning related to 340B legislation and compliance.

Working Conditions

Standard office or remote work setting with regular computer and phone use. Occasional travel (up to 15%) may be required for customer meetings and business needs.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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